*Please allow 2 working days for our response on contact forms. Thank you!*

Frequently Asked Questions

What is the difference between a hosted and a basic mailbox?

A “hosted mailbox” is a hosted G-suit mailbox account allowing you access to all of the G-suit account benefits such as Google Drive, Docs, Sheets, Slides, Calendar and much much more. A basic mail box is a simple “webmail mailbox”, you will need to setup your mailbox in your own mail processing software.

What happens if I miss a payment?

We will notify you that you missed your payment and provide you with your payment link to rectify the issue, if you don’t reply and act in no way to pay your debt within 14 days, we will have to suspend all of our services provided to you.

I have another website & want it redesigned, what do I do?

Get it touch, contact us thorugh www.beuemedia.com we will be more then happy to assist with your old website. As well as designing website we are also specialists in redesigning & revamping old websites.

What happens if I want to close my website?

In whatever case you will have to contact us through the “submit ticket” section of this support website, explaining that you would like to close your website, we will get in touch to kick-off the website close-down process. Please be aware that you may be liable to a cancelation fee depending on how you pay for your website.

I’m worried that I will lose my business email with my redesign.

Don’t worry you wont! We will make sure that you keep your email address and all of your old received and sent emails. Email accounts can be a confusing concept, thats why we recommend that you purchase your mailbox through your domain host so they are always connected.

Can I pay annually instead of paying monthly

We understand that some people don’t like their bank account statement being busy with monthly payments, thats why we offer a yearly payment plan with all of our packages. So the answer is yes, you can pay annually. 

Can’t find your question? Submit a Support Ticket.